Privacy Policy Last updated: 24/02/2024

We (Us), (Our) value the protection of your personal information. This Policy explains what data may be collected from visitors and users of Dorn Capwick (the Website), how it is used, and the choices available to you. Contact: [email protected].

Our principles

We strive to remain transparent regarding data collection and processing practices; use information only for the purposes outlined in this Policy; support users in exercising privacy rights where legally applicable; and implement reasonable technical and organisational safeguards to protect information, while acknowledging that no internet-based service can guarantee absolute security.

Scope and terminology

(Personal Data) refers to information connected to an identified or identifiable individual. (Processing) includes actions such as collecting, storing, using, sharing, and deleting information. The Website is not intended for users under 18 years of age. If information connected to a minor is discovered, it may be removed in line with applicable legal obligations.

Information we collect

When you access the Website or Services, we may collect technical information (including IP address, browser type, device details, visited pages, timestamps, and error logs) together with information you voluntarily provide (such as your name, email address, and phone number when requesting contact with a third-party trading platform). Certain technical details may not directly identify you.

You are not required to provide Personal Data, but without certain information we may be unable to connect you with partners or enable specific Website functions.

Purposes and legal grounds

We process Personal Data to maintain Website operations, respond to requests, connect users with third-party platforms when requested, comply with legal obligations, protect our services, improve analytics and performance in our legitimate interests, and defend legal claims. Depending on the situation, processing may rely on your consent, legitimate interests, and/or legal obligations where applicable.

Common purpose Typical legal basis
1 Transfer your details to a third-party platform you request to be connected with Consent / actions taken before entering a contract at your request
2 Customer support, fraud prevention, analytics, security, and administrative operations Legitimate interests and/or legal obligations

Data sharing and international transfers

We may disclose information to service providers supporting, hosting, or analysing the Website under confidentiality arrangements; to third-party trading platforms when you request an introduction; to professional advisers; to public authorities where required by law; and to a successor entity in the event of a merger or asset transfer. Information may be processed outside your country; where necessary, we apply safeguards such as standard contractual clauses or other recognised legal mechanisms.

Cookies and related technologies

We and selected partners may use cookies and similar technologies for essential functionality, preferences, analytics, and marketing where permitted. You may manage cookies through your browser settings; however, disabling certain cookies may impact functionality. This Website does not respond to Do-Not-Track browser signals.

Category Purpose
Strictly necessary Enable security, session management, and essential Website functions.
Functional / performance Store user preferences and analyse aggregated usage data to improve Website performance.

Data retention

We retain Personal Data only for as long as necessary to fulfil the purposes described above and to satisfy legal, accounting, or reporting obligations, after which the information is deleted or anonymised where feasible. Introductions to partners may also be subject to separate retention practices communicated by those partners directly.

Security and external websites

We apply reasonable safeguards to protect information, but internet transmissions can never be entirely secure. The Website may contain links to third-party websites; their privacy practices are governed by their own policies rather than this Policy.

Your privacy rights

Subject to applicable law, you may request access to, correction of, deletion of, restriction of, or transfer of your Personal Data, as well as object to certain processing activities or withdraw consent where processing is based on consent. Please contact us at [email protected] to submit a request regarding your rights.

Policy updates

We may revise this Policy by publishing an updated version on the Website. Significant changes may also be communicated where appropriate. Continued use after updates will constitute acknowledgement of the revised Policy where permitted by law.